FAQs

Q: How long has STAIRMASTERZ, INC. been in business?
A: Owner Tom Kimble started in the stair business in California in 1986. Shortly after arriving in Winter Park in 1992, Tom began STAIRMASTERZ, INC., which has since completed thousands of staircases in the twelve counties throughout Central Florida.

Q: Is STAIRMASTERZ, INC. licensed and insured?
A: Yes. STAIRMASTERZ, INC. owner Tom Kimble is a licensed Florida General Contractor #CGC-058281. STAIRMASTERZ, INC. doesn’t use sub-contractors. We use only our own employees who are fully covered by STAIRMASTERZ, INC. workman’s compensation and liability policies. Insurance certificates are provided to our clients. STAIRMASTERZ, INC. is a drug-free work place with approved safety programs.

Q: With rapid manufacturing changes and new regulations, how can customers be assured STAIRMASTERZ, INC. will keep pace with a changing world?
A: STAIRMASTERZ, INC.has made consistent capital investments and will continue to do so in the future. In other words, we have invested in the future and we will continue to invest so that we meet our customers’ demands better than anyone else can.

Q: What is STAIRMASTERZ, INC.’s competitive advantage?
A: First, our quality, reliability and safety standards are second to none. Our pricing is also extremely competitive. But there’s much more. When a homeowner comes to us with their needs, they join a family of satisfied customers who have received what they’ve been promised – when they’ve been promised.

Q: Is STAIRMASTERZ, INC. willing to go the extra mile to win new business?
A: Absolutely! We have the drive, passion and flexibility to win new business. And we have the proven value, premier services and trusted solutions to earn the new business.